Author
clarant
I'm probably spamming
Added: Mar 23, 2011 2:39 am
I just checked the 'recycled' tab in my Oron account. I found this example:

[expired] D_20100625_Anastasya.2.rar

Checking, it looks like I lost alot of my Domai links this way. My Domai thread is effectively dead Crying or Very sad . Even my backup files has 'expired'
I have a current premium account so I have no idea why my files expire.

This is quite worrying, given Oron says they keep files indefinitely.

Any explanation from the admins and the Oron bosses running this site will be much appreciated!
JB Wannabe
Godfather of Forumophilia
Added: Mar 23, 2011 2:53 am
clarant wrote:
I just checked the 'recycled' tab in my Oron account. I found this example:

[expired] D_20100625_Anastasya.2.rar

Checking, it looks like I lost alot of my Domai links this way. My Domai thread is effectively dead Crying or Very sad . Even my backup files has 'expired'
I have a current premium account so I have no idea why my files expire.

This is quite worrying, given Oron says they keep files indefinitely.

Any explanation from the admins and the Oron bosses running this site will be much appreciated!


Sounds like they got reported, especially if it was only Domai.
clarant
I'm probably spamming
Added: Mar 23, 2011 3:11 am
And thanks for the quick response JB,

Not just Domai, I had tons and tons of unpublished files that i was storing to download for a later date, but never got a chance to download (due to the 15gb/3 days limit) over months and months, and going back, I noticed they have disappeared! They were never reported! I'm not sure, but I wonder if ticking the 'publish' box gives those files a limited life span. If an Oron admin can clarify this then it would be great!


============


Hmmm, I just had another file 'expire'
It looks like I have the same 'unpublished' file as well, but it is still alive!

I had ticked the 'publish' box to distinguish from it's duplicate. And when did I publish this file? Exactly 6 months ago today!!!!


I am also sure I had published files prior to 6 months ago. I am missing 'published' files up to September 22nd/23rd 2010. Then after that date, I still have my 'published' duplicated files. Then looking in the deleted files are all the expired published ones!!! Mad
JB Wannabe
Godfather of Forumophilia
Added: Mar 23, 2011 1:20 pm
I've never clicked the publish box, so I don't really know what to say about that. Like you, I have a ton of stuff uploaded that I haven't posted yet. I guess I better do something about that! Wink

Have you tried contacting oron directly? I've contacted them about a wide variety of things and have so far received pretty fast replies.

According to oron:

Quote:
How many files am I allowed to upload?
There is no maximum number of uploads. Upload as many files as you want.

What about the file size?
One single file must not exceed a size of 2048 MB for premium users and 1024 MB for free users.

For how long my files are kept on your server?
If you are a premium user your files are kept infinitely. If you are not a premium user however, your files may be deleted to avoid build up of not needed information but no sooner that after 30 days have passes since last download.


Since you are a premium user, it's pretty clear that this shouldn't happen. I would contact them, copy/paste some of the deleted files and see what they think. It might be a glitch. It's possible that they might be able to restore the deleted files from some sort of back up system. Unlikely but possible.

Good luck.
clarant
I'm probably spamming
Added: Mar 24, 2011 3:05 pm
OK, problem resolved!

THANKS TO ORON FOR THE QUICK RESPONSE! Cool

THEY REPLY WITHIN THE HOUR

It looked like my account had already expired
But on my profile it says it expires on 4th of May Question

I told them about the files expiring, They looked like they deactivated my account saying the account was 'free' and not premium Question, so the account must have expired at some point, which freaked me out, I asked for and renewed my password, I emailed them with a screen shot, they reactivated it, and I renew for one more year of partnership.

Maybe it is a bug? I did sign up sometime in March as a free user, then I bought a premium in May. Fingers crossed it all is good from now on!